Shipping Policy
At Misstery, we strive to provide you with a seamless and enjoyable shopping experience. Below, we have outlined all the essential details about our shipping policy to ensure your orders reach you smoothly and on time.
1. Shipping Methods
We offer a variety of shipping options, including Standard Shipping and Expedited Shipping, to suit your preferences. During checkout, you can select the shipping method that best fits your needs for speed and cost.
Our products include lingerie, daywear, jewellery, and other fashion and lifestyle products.
2. Shipping Costs
Shipping costs are calculated based on your location, the weight of your order, and the shipping method you select. The total shipping cost will be displayed at checkout, so you know exactly what to expect.
3. Processing Time
Once you place your order, our team works diligently to process it within 1 to 2 business days. This includes preparing and packaging your order for shipment.
During peak seasons or holidays, processing times may vary, but we will keep you updated if there are any delays.
4. Delivery Times
Delivery times depend on your chosen shipping method and location.
- Standard Shipping: Typically takes 3 to 7 business days
- Expedited Shipping: Usually takes 1 to 3 business days
After your order is shipped, you will receive a confirmation email with tracking information to monitor your package's progress.
5. Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number. This tracking number allows you to follow your package's journey until it arrives safely at your doorstep.
6. Missing or Damaged Orders
If your order is missing or arrives damaged, please contact Misstery within 7 days of receiving your package. Our team will assist you in resolving the issue by arranging a replacement or issuing a refund, as applicable.
Thank You for Choosing Misstery
We are committed to providing you with excellent service and ensuring your shopping experience is nothing short of amazing.
Whether you are shopping for lingerie, daywear, jewellery, or other fashion essentials, we aim to make every order a smooth and enjoyable experience.
If you have any questions regarding shipping or your order, please feel free to reach out to our customer support team. We are always happy to assist you.